Knowledge Base

Updated: June 15, 2025

Welcome to the Desi Art Gallery Knowledge Base. Below you’ll find answers to common questions regarding membership, shipping, returns, and policies. If your question isn’t listed here, please visit our Contact Page and use the chat form.


Membership & Patronage

Desi Art Gallery is an independent, student-run virtual studio. I’m a full-time college student creating original art on weekends and in between classes. By becoming a monthly patron through DesiArtGallery.com, you are directly supporting my artistic journey and education. Every subscription helps cover materials, tuition, books, and time in the studio.

  • Flexible Membership: All patron tiers are billed monthly and can be canceled at any time.
  • No Refunds: Memberships, donations, and tips are non-refundable. Please review our Refund Policy below for full details.

Your support means the world — thank you for helping keep this creative space alive.


Shipping Information

Desi Art Gallery partners with Printify.com to produce and ship art directly to you.

  • Production Time: Artwork is typically shipped within 5 to 7 business days, unless otherwise noted (e.g., pre-orders or custom commissions).
  • Tracking: A tracking number will be provided via email once your order ships.
  • Shipping Regions: Most orders ship within the U.S. and internationally where Printify operates.

Returns Policy

  • Returns: We do not accept returns on artwork or merchandise.
  • Please review our Refund Policy below for further information.

Refund Policy

Artwork Refunds
If your order arrives damaged, we will gladly offer a refund (excluding shipping and handling fees) under the following conditions:

  • You notify us within 7 days of delivery.
  • You provide a photo of the damaged item as proof.
  • Requests made after 10 days of delivery are not eligible for refunds.

Membership Refunds
Your monthly patronage supports both the gallery and my personal education. As such, we do not offer refunds on:

  • Memberships or subscriptions
  • Donations or tips
  • Canceled memberships (access remains until your billing cycle ends)

We appreciate your understanding and continued support.


Payments & Security

  • All transactions are processed securely using encrypted payment systems.
  • We accept all major credit cards, including Visa, MasterCard, American Express, and Discover.
  • Subscription payments are automatically billed monthly unless canceled prior to your next billing cycle.

Privacy Policy

Please read our complete Privacy Policy here.

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